In many organizations the skill sets that administer Exchange, Active Directory (AD), Domain Naming System (DNS), and the network infrastructure are often segregated. Since Exchange is heavily dependent on communication with AD and that communication must traverse the network, the ability for the Exchange Administrator to have a basic understanding of how each of these components can be troubleshot is useful. Furthermore, often times the DNS, network, and AD administrators are not familiar with how Exchange is dependent on their services and thus are not fully prepared to help an Exchange administrator isolate production issues. As such, by the end of this it is hoped that there will be enough information to allow the Exchange, DNS, network, and AD administrators to each collect the data necessary to identify the majority of the issues.

Wednesday, February 03, 2010, Ken Brumfield

All, Exchange 2007, Exchange 2010, Tips ‘n’ Tricks, Troubleshooting